I bought mats from cocomats earlier this year. Their website is fine and I contacted customer service a few times, by email and telephone, and I found them to be helpful and supportive. Problem is, the mats I received don't fit my car perfectly. I can't send them back and I'm not complaining, because the company cut their mats according to the required master plan of the original. Some of the information here on the Forum is inconclusive on such details and how mats were packaged originally. Just saying, be prepared for a fit that might be slightly off.
