Author Topic: MB service advisors! What do they know?  (Read 2295 times)

hauser

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MB service advisors! What do they know?
« on: July 12, 2015, 03:24:53 »
My service advisor told me that a tire alignment tool for my ML350 was an aftermarket piece.  Mercedes does not have it and that the car never came with it or any other tools.

What sort of nonsense have you gotten from your experiences?

Cees Klumper

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Re: MB service advisors! What do they know?
« Reply #1 on: July 12, 2015, 06:56:04 »
I've only gone to Mercedes dealers twice dor the Pagoda: once in 1998 to get some parts, and the parts counter guy said "we don't really cater to these old cars, better go to Van Dijk"  so I've been buying my parts there ever since. Second time was last year, for a thermostat gasket, and this time they were happy to serve me. No nonsense really, except as we know Mercedes has discovered that we can be good business once more.
Cees Klumper
1969 Mercedes 280 SL automatic
1968 Ford Mustang 302 V8
1961 Alfa Romeo Giulietta Sprint Coupe 1600
1962 FIAT 1500S OSCA convertible
1972 Lancia Fulvia Coupe 1.3
1983 Porsche 944 2.5
1990 Ford Bronco II

stickandrudderman

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Re: MB service advisors! What do they know?
« Reply #2 on: July 13, 2015, 10:18:44 »
Don't get me started................................. ;D