Author Topic: Damage by Car Wash  (Read 12205 times)

TheEngineer

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Damage by Car Wash
« on: May 10, 2005, 11:50:14 »
Last weekend I traveled to Gig Harbor. Jim visited me aboard. He told me the following story: When he visited his dad in Chicago, his dad gave him a 2001 Subaru Forrester. Jim drove it back to Gig Harbor. On the way, he stopped in Las Vegas and put the car thru a car wash.

When the car emerged it was severely damaged: On both bumpers there were deep scratches, in places the black plastic material was gouged out, forming lumps on the surface. Both outside mirrors had part of the paint removed down to the primer and there were many fine scratches all along the car.

This car had been immaculate with only 24,000 miles on it. To repair the damage would cost $2,500. The car wash disclaims all responsibility saying that there is a sign reading: ”Not responsible for Damages to Vehicle”
'69 280SL,Signal Red, 09 cam, License BB-59U
'67 230SL, 113042-10-017463 (sld)
'50 Jaguar Roadster XK120, #670.318 (sld)
tired engineer, West-Seattle,WA

mdsalemi

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Re: Damage by Car Wash
« Reply #1 on: May 10, 2005, 16:05:46 »
Yes, I own a car wash, and my apologies to Jim.  The problem with "friction" car washes, sometimes called tunnels, brush, or soft cloth, is that all kinds of crap can get caught in the brushes and other moving parts.  Of particularly notorious infamy is a rotating "top brush" that picks up baling wire from a pickup truck...and becomes a veritable "paint remover" for the next vehicle.

However, this responsibility stuff is usually nonsense.  Most car washes have a coverage in their insurance policy called "garage keepers liability" which covers such instances.  I certainly do, but owning a touchless automatic, I'd unlikely use it.  Jim needs to do a bit more investigation on this unscrupulous car wash owner.  It is not normal to have $2,500 worth of damage to a car getting a car wash.

Of course, "Caveat Emptor".  If you value your car, don't go to a friction wash.  Use a touchless automatic (that's what I have) or do it yourself.  Even in a self serve wash, be careful of the brush--you don't know where it has been or what's in it.  I do.  Rinse it off before use.  The last guy before you used it on his engine, tires, and to sweep the sand out of the back of his truck.

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV

Bob G ✝︎

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Re: Damage by Car Wash
« Reply #2 on: May 10, 2005, 16:24:48 »
I may be able to help your friend Jim. International car wash association has a person who looks for problems that can effect the manufactors of vehicals. Also if you get me the name of the carwash and were it is located I will see if he is a member of The a carwash assocation. ICA number is 312-245-1085 . I think it is joe Ward you want to ask for reguarding feedback & damage controll.

Bob Geco
auto detailing since 1970

hauser

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Re: Damage by Car Wash
« Reply #3 on: May 10, 2005, 19:50:38 »
About 20 years ago this happened to a buddy of mine.  He drove his Ford Ranger through the car wash lost one mirror and did significant damage to the paint.  The "not responsible" sign was posted and he was out $500.00.

The best automatic car washes are the touchless type where the only thing that touches your car is water.

1969 280sl 5 spd
Gainesville, Fl.

J. Huber

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Re: Damage by Car Wash
« Reply #4 on: May 10, 2005, 20:04:09 »
I would encourage everyone to use the old-fashioned "bucket and hose" routine.


James
63 230SL
James
63 230SL

mdsalemi

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Re: Damage by Car Wash
« Reply #5 on: May 11, 2005, 08:22:50 »
quote:
Originally posted by J. Huber

I would encourage everyone to use the old-fashioned "bucket and hose" routine.


James
63 230SL



Jim and others,

Technically washing your car by yourself in the driveway is a violation of the Clean Water Act of 1972.  I doubt there have been any prosecutions on this issue, but the reasoning is sound:  all kinds of effluent comes off of cars.  When you wash in your driveway this generally goes into the storm drain system and out to the rivers, hence the violation.  Some jurisdictions prohibit hand washing in the driveway; others encourage you to move the car to an unpaved area such as your front lawn.

Professional car washes, even those built many years ago, employ a system where this effluent is captured and crudely divided (newer washes in places like California and New England are somewhat more sophisticated in their water treatment)into solids and liquids.  Liquids go to the sanitary sewer system where they are treated.  Solids, which is a sludge, get handled separately.

In my case, my car wash has what is called a site license from the EPA.  I am responsible for all the effluent, forever.  I hire a licensed hauler who manifests what he pulls out.  He runs the sludge through a solid/liquid separator, and removes the oil from the liquid; this gets sent to an oil reprocessor.  The "clean" liquid goes to sanitary sewer.  The solids get dried and are sent to a land fill.  It costs me about $1,200 per year to deal with this effluent.  The hauler "covers me" with his insurance policy regarding the treatment of such wastes.

And you thought owning a car wash was simply collecting quarters...

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV

Ed Cave

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Re: Damage by Car Wash
« Reply #6 on: May 11, 2005, 09:21:43 »
It is nice to hear a response from someone who is obviously FLUENT [:0] on this subject.

Sometimes I just can't help myself...

Ed Cave
Atlanta, GA

1964 356C
1971 280SL
1973 911S
2002 SC430
2004 A4 3.0

J. Huber

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Re: Damage by Car Wash
« Reply #7 on: May 11, 2005, 11:22:13 »
I'd say more like affluent, given the state of his beautiful car!

Mike, just to set the record straight, I am a fan of automatic car washes. Especially the self-serve kind. My other vehicles are big and often dirty. So I frequent such places. I also reserve spraying engine crud (SL included) for you guys. Thanks!

However, since I am in the country, any storm drains are pretty far away...Of course, some will probably find fault with me watering my own forest. Sorry guys. They look healthy to me.



Download Attachment: driveway.JPG
73.87 KB

James
63 230SL
James
63 230SL

ChrisInNashville

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Re: Damage by Car Wash
« Reply #8 on: May 13, 2005, 04:25:42 »
Michael,

I'm a big fan of the touchless variety (for my daily cars...), but I'm always displeased with the 'film' of dirt that remains.   Therefore, I've taken to getting the less expensive wash without drying and immediately come home and dry the car by hand to remove the film.

Any other ideas?
‘69 280 SL
‘24 GLE450e
Tennessee, USA

mdsalemi

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Re: Damage by Car Wash
« Reply #9 on: May 13, 2005, 08:58:37 »
quote:
Originally posted by christietz

Michael,

I'm a big fan of the touchless variety (for my daily cars...), but I'm always displeased with the 'film' of dirt that remains.   Therefore, I've taken to getting the less expensive wash without drying and immediately come home and dry the car by hand to remove the film.

Any other ideas?


Christyz,

Without using nasty, harsh chemicals it is impossible to completely remove road film 100% in a touchless wash.  You simply need some friction.  What many of my customers do (myself included)is periodically brush or hand wash their cars--particularly darker colors--and use the touchless automatic regularly and in-between the hand washings.  So, I see some people come in 2,3 or even 4 times a week into the automatic, and then once or twice a month they do a hand wash.  The best way to clean a car is to not let it get so dirty in the first place.  Some people wash their cars once or twice a year "whether it needs it or not" and these are customers I'll never please.  They are the ones that complain about the wash price as well.

I use two very good products in a two-pass system.  The first is a lo-pH presoak that uses Glycolic Acid to clean the glass and trim.  Only one chemical manufacturer is using this product.  Glycolic Acid has both acid and solvent properties and its main use is in facial peels in the cosmetic industry.  I did a lot of testing for the manufacturer and we think we have it pretty good.  It isn't perfect but really cleans the glass better then anything I've tried.  This is very important because that's what you see first--through your windshield.  Most lo-pH presoaks come in one of three varieties--strong (using the nasty stuff below); medium (using phosphoric acid); and weak (using citric acid).

The car body is cleaned using the second step, a hi-pH alkali product.  If the alkali is strong enough, and the water hot enough you'll remove 99% of most road film.  The cars in my wash come out pretty darn clean, but even my equipment manufacturer tells me I do better then most becuase I use good chemistry, warm water, and slow passes.  My standards are pretty high; I like repeat business.  Why two different chemicals?  Naysayers say it's a gimmick.  Not so.  Your wife doesn't clean the fine china with Windex, and you don't use liquid dish detergent on your windows.  Different surfaces require different products.

Certain kinds of film are nearly impossible to remove.  For example, if your car is very dirty, and you park at an airport or near one, the fuel-fallout from the jet exhaust coats the dirt and sticks it hard and fast.  Nearly the same for certain kinds of tree sap. Also certain weather patterns (cold nights and mornings, warm days) that we have in the spring and autumn make it hard for the chemicals to work.

It always pays to know what your car wash is using.  Certain compounds are very inexpensive and do a fabulous job--100%.  These are compounds containing Ammonium Biflouride and or Hydroflouric Acid.  These will get all dirt and road film...and etch your glass over time, eat stainless steel, destroy your equipment, damage your lungs, and eat concrete.  But the cars sure get clean!

What you do with the hand drying will get the remaining road film off.  On my top washes, I provide a choice of two different "waxes".  The first wax, a clear coat, is mostly designed to aid in water-beadup which promotes faster drying with less spots.  There is also a foam wax on the highest wash, and this also imparts a short-lived shine.  For those who use the wash regularly the shine lasts long enough.

Between the self serve and automatic, I employ 10 very different chemicals which are diluted with soft water and applied at different rates depending on customer choice and price.  I also have completely mineral free spot free water avaiable as the final rinse.  No gimmicks.

If you have a car wash location of choice, you should speak to the owner and with a little more knowledge you can fine-tune what you need, perhaps use or not use different products or services.

Hope this helps.  Maybe I should give a talk at Joe's this summer on the car wash chemistry and cleaning processes.

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV

LFrank

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Re: Damage by Car Wash
« Reply #10 on: May 13, 2005, 13:46:17 »
Did you say "If you are looking for sympathy try the dictionary between sex and syphillis" to him too?

LFrank
Washington DC
65 230 sl - auto
DB334/Hellblau

TheEngineer

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Re: Damage by Car Wash
« Reply #11 on: May 15, 2005, 10:31:39 »
To LFrank: I suppose I deserved your comment: My remark was probably uncalled for. But there are certain things one should not do and taking a Pagoda into any car wash facility is one of those things, in my humble opinion. If one is too busy washing your own - and look: It's a really small car - then you can often find a benefit car wash on a Saturday morning at a school yard or at a local church. When the Pagoda was designed, there were no automated car wash booth. By now it is a collector's vehicle and if the water doesn't get in by the door seals it gets in around the windows. The seal for the soft top compartment is not entirely water tight either and from there water may leak into the boot. I had a Pagoda in the early '70's and never drove it in the rain then. I made a canvas cover to fit over the soft top and the windows and when I parked at work I'd put it on. I do not drive my present Pagoda in the rain, but sometimes I get caught. After I come home, I check for water intrusion. My apologies to everyone who has been offended.
'69 280SL,Signal Red, 09 cam, License BB-59U
'67 230SL, 113042-10-017463 (sld)
'50 Jaguar Roadster XK120, #670.318 (sld)
tired engineer, West-Seattle,WA

mdsalemi

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Re: Damage by Car Wash
« Reply #12 on: May 16, 2005, 07:51:58 »
quote:
Originally posted by theengineer

 But there are certain things one should not do and taking a Pagoda into any car wash facility is one of those things, in my humble opinion

Pete,

MY Pagoda goes into my "car wash facility" ALL THE TIME.  It isn't ANY car wash facility--that's a pretty bold statement--that is bad but you just have to pick and choose.  Perhaps you meant an AUTOMATIC car wash, and for that I'd agree.  I don't, and I don't think other 113 owners don't either--need 1100 PSI to get or keep our cars clean.  I wash mine in my hand bays all the time.  I think those who have seen my car would probably agree that it hasn't suffered because of it.  AND I wash with the top down all the time.  Overspray of water gets wiped up.

While people in the country like Jim Huber don't need to worry about runoff, you in West Seattle do!  The runnoff from washing your car in the driveway, on the street, or at some "charity wash" in a mall parking lot goes out of sight out of mind, but in your case ends right up in Puget Sound, unfiltered and untreated...just so you know.

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV

n/a

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Re: Damage by Car Wash
« Reply #13 on: May 16, 2005, 11:31:23 »
As you can tell, I do not use car wash very often.  Can someone tell me what is a "Touchless Automatic" car wash?  How do they get the car clean without touching your car?

Louis 70 280sl red

hauser

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Re: Damage by Car Wash
« Reply #14 on: May 16, 2005, 12:00:51 »
Just imagine a giant dishwasher. :D

1969 280sl 5 spd
Gainesville, Fl.

J. Huber

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Re: Damage by Car Wash
« Reply #15 on: May 16, 2005, 12:46:14 »
Sadly, I've become the poster child for the backwoods car washin'!!

To be honest, the primary reason I use a hose (or maybe a careful wand) is because I am paranoid of water getting in the nooks and crannies period. I may be kidding myself, but somehow I think my rust will stay almost "asleep" if it doesn't get moist...

So I wash very sparingly, but dust and quick detail very often. Car stays clean.

James
63 230SL
James
63 230SL

mdsalemi

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Re: Damage by Car Wash
« Reply #16 on: May 16, 2005, 12:59:00 »
quote:
Originally posted by ll2002

As you can tell, I do not use car wash very often.  Can someone tell me what is a "Touchless Automatic" car wash?  How do they get the car clean without touching your car?

Louis 70 280sl red



Hauser is mostly correct, only that a touchless automatic generally doesn't recycle the water and generally doesn't use food particles as cleaning media nor do we use had granules in the detergent as blasting media, either! (didn't know that now, did you?)

Touchess automatics are just that--they are touchless in that only water and chemicals touch your car, and automatic in that the machine does the work, not you.  Traditional, "tunnel" or "conveyor" washes generally use brushes or soft cloth, combined with soap and water to clean.  Self serves generally offer both "touchless" presoak chemicals as well as a brush for the customer to choose.  Touchless automatics use only presoak detergents and high pressure water to clean.  See my other post in this thread.  If you have not seen one, they are generally at gas stations and or self serve car washes.  Here's a good example:

http://www.vectorwash.com/features.stm

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV

n/a

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Re: Damage by Car Wash
« Reply #17 on: May 16, 2005, 15:08:17 »
OK. I got it. I always thought that those washes are cheap alternatives to the "real" car wash because your car did not spend as much time inside the tunnel and the car was never touched. Now I know better. Thanks.

Louis 70 280sl red

Douglas

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Re: Damage by Car Wash
« Reply #18 on: May 16, 2005, 15:14:13 »
I understand the one part they do touch is your wallet  [:p]

Douglas Kim
New York, NY
280 SL #016220

mdsalemi

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Re: Damage by Car Wash
« Reply #19 on: May 16, 2005, 17:41:54 »
quote:
Originally posted by Douglas

I understand the one part they do touch is your wallet  [:p]

Douglas Kim
New York, NY
280 SL #016220



$3, $5, $6 and $7. ;)

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV

Malc

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Re: Damage by Car Wash
« Reply #20 on: May 17, 2005, 02:38:59 »
Been reading this thread and a couple thing spring to mind...

It rains in Scotland so you don't have to wash your car that much  :)

More importantly what seems to be missing is the need to wash underneath your car. I live out in the country so plenty of mud, cow pooh  :oops:  and other "stuff" ends up under the cars. Once a month or so I spend a good 1/2 an hour with a hose pipe washing under the wings trying to get into all the corners to get the crud out. As I have used  rustproofing wax under the cars I have restored, and I have good water pressure where I live (2.7 bar ~ 37psi) cold water from the hose works fine.

Another plus of this routine is that when you have to get underneath your car to work on it... its clean (ish).

Malc

mdsalemi

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Re: Damage by Car Wash
« Reply #21 on: May 17, 2005, 06:01:26 »
quote:
Originally posted by Malc

Been reading this thread and a couple thing spring to mind...

It rains in Scotland so you don't have to wash your car that much  :)

More importantly what seems to be missing is the need to wash underneath your car. I live out in the country so plenty of mud, cow pooh  :oops:  and other "stuff" ends up under the cars. Once a month or so I spend a good 1/2 an hour with a hose pipe washing under the wings trying to get into all the corners to get the crud out. As I have used  rustproofing wax under the cars I have restored, and I have good water pressure where I live (2.7 bar ~ 37psi) cold water from the hose works fine.

Another plus of this routine is that when you have to get underneath your car to work on it... its clean (ish).

Malc




Hey Malcolm, when you spend $5, $6, or $7 at MY automatic, you get an underbody/rocker wash.  This is 11 high pressure nozzles which get the rockers, wheels, and the underside of your car.  It's very popular; though one idiot Mustang owner (he thinks he's special, not realizing that I have dozens of identical Mustangs every week)goes into my wash BACKWARDS from the exit side specifically to avoid the underbody wash, claiming he doesn't have the ground clearance! (2" tops)

Some chemical companies also make a salt neutralizer to use in the underbody washes.

When you come here in July I'll show you! ;)

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV

Malc

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Re: Damage by Car Wash
« Reply #22 on: May 17, 2005, 07:04:21 »
There you go Michael, you have thought of everything  :D

When are you moving into the UK and Europe?

Hopefully I will make it in July......
Cheers
Malc

Vince Canepa

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Re: Damage by Car Wash
« Reply #23 on: May 18, 2005, 06:39:36 »
Interesting discussion on the car wash technology.  My comment is that these cars were built and sold during the automatic carwash era and were pretty watertight in their day.  I have driven my car through driving rain and thunderstorms and and used various carwashes over the years and never had more that a drop leak through the windows.  I did have an interesting "leak" once.  In a violent thunderstorm the water entering the cowl intake evidently overcame the capacity of the drains in the cowl vent plenum.  Water carried into the vents at the ends of the dash.  Those vents have holes on the underside and water dripped onto our legs.  That is the only time I have ever had a leak that wasn't caused by a bad seal or grommet.

Vince Canepa
1967 250SL
113.043-10-001543
568H Signal Red
116 Caviar MB-Tex

mdsalemi

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Re: Damage by Car Wash
« Reply #24 on: May 18, 2005, 15:15:07 »
quote:
Originally posted by Vince Canepa

Interesting discussion on the car wash technology.  My comment is that these cars were built and sold during the automatic carwash era and were pretty watertight in their day.  I have driven my car through driving rain and thunderstorms and and used various carwashes over the years and never had more that a drop leak through the windows.  I did have an interesting "leak" once.  In a violent thunderstorm the water entering the cowl intake evidently overcame the capacity of the drains in the cowl vent plenum.  Water carried into the vents at the ends of the dash.  Those vents have holes on the underside and water dripped onto our legs.  That is the only time I have ever had a leak that wasn't caused by a bad seal or grommet.

Vince Canepa
1967 250SL
113.043-10-001543
568H Signal Red
116 Caviar MB-Tex



Vince,

I agree with you on the overall ruggedness of the car and fit and finish, but keep in mind that "high pressure automatics" or "touchless automatics" that exist today are relatively new phenomenah; the first viable model, the PDQ LaserWash is perhaps about 10 years old.  Automatic car washes of the 1960's, through most of the early 1990's used low pressure (less then 400 PSI)water for rinsing, and very low pressure (less then 50 psi) soap application, but most of the real cleaning was with brushes.  Most brush washes have gone away, replaced by synthetic chamois "soft cloth" styles.  Just a point of technological reference.  Almost no car made is completely impervious to 1200 psi of water; you always get a bit of infiltration--most you can't see though.

Michael Salemi
1969 280SL
Signal Red w/Black Leather
Restored
Michael Salemi
Davidson, North Carolina (Charlotte Area) USA
1969 280SL (USA-Spec)
Signal Red 568G w/Black Leather (Restored)
2023 Ford Maverick Lariat Hybrid "Area 51"
2023 Ford Escape Hybrid
2024 Ford Mustang Mach Ex PEV