When choosing a restorer way back when (1999-2000) I knew nothing about Mercedes-Benz or this SL I inherited. I went about to learn. Quickly the list of restorers came down to a short list. A couple were way far out there in terms of cost--Hatch & Sons in Massachusetts, and Paul Russell, too. I concentrated on the second tier. One person trying to "sell" me on the job provided a long detailed list of what he prepared for a restoration candidate. Included was nearly a full page on the starter motor.
So, let's talk communication. Each and every task on restoring the starter motor was detailed; decision points were noted (repair, refurbish, refinish, replace) and the total time was just south of 4 hours. Total estimated cost was nearly $400.00.
I decided that for the starter motor, such detail isn't necessary neither is the cost. Go to an auto electric place where they'll go over it for about $75 (at the time) or swap for a factory rebuilt at a parts dealer for about $125.00.
I went with a guy who worked with me and lots of stuff like this (starter, alternator, engine rebuild, brakes, instruments) were sent out to the experts who focus on one thing.
The labor rate from my restorer varied quite a bit: teardown stuff and most reassembly was at a lower rate; body work at a higher rate; and mechanical the highest. He didn't have an $85 an hour mechanic taking out lights; the lower cost young help did the grunt work.
It pays to do your homework and find someone you can be comfortable with, and everyone's needs and comfort level is different.