Heritage has been gone a few years now. I used Madera and not sure who else is around.
Yes, Drew Tibkan (sp) from Heritage passed away a few years ago and the business closed.
Madera is still around and doing exceptional work, high end, and high price.
For those wanting another alternative, I'd seek out in your locale piano rebuilders. Aside from the musical rebuilding component, there's a fine furniture component and it's worth investigating. They know all about fine veneers and fine finishes. There are a LOT of piano rebuilders around tucked in various corners of the USA. Just have to look or contact a couple of local piano dealers and ask who does it locally for you.
My hardtop wood was not replaced, but rather, refinished by a piano guy.